Crucial Conversations: Tools for Talking When Stakes Are High


The New York Times and Washington Post bestseller that changed the way millions communicate

“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
—Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive

Author(s): Kerry Patterson  

ISBN 10: 0071771328
ISBN 13: 9780071771320
Pages: 288
Format: Paperback
Publication: 8/19/2011
Edition: 2
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This books is in the following lists (6)

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Other books by Kerry Patterson

1. An Introduction to Applied Econometrics Paperback (2000)
2. An Introduction to Applied Econometrics : A Time Series Approach Hardcover (2000/06/29)
3. An Introduction to Applied Econometrics : A Time Series Approach Paperback (2000/06/29)
4. Change Anything: The New Science of Personal Success Hardcover (4/11/2011)
5. Conversaciones cruciales Paperback (April 2004)
6. Crucial Accountability Hardcover (May 2013)
7. Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior Paperback (August 2004)
8. Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior Audio Compact Disc (2005/11/25)
9. Crucial Conversations Audio Compact Disc (August 2013)
10. Crucial Conversations Audio Compact Disc (August 2013)
11. Crucial Conversations Audio MP3 CD (August 2013)
12. Crucial Conversations Audio Compact Disc - Abridged (August 2013)
13. Crucial Conversations Audio MP3 CD (August 2013)
14. Crucial Conversations Skills (11/18/2011)
15. Crucial Conversations: Tool for Talking When Stakes are High Compact Disc (May 2003)
16. Crucial Conversations: Tools for Talking When Stakes are High Paperback (June 2002)
17. Crucial Conversations: Tools for Talking when Stakes are High Audio (May 2003)
18. Crucial Conversations: Tools for Talking When Stakes Are High (8/19/2011)
19. Influencer: The New Science of Leading Change, Second Edition Paperback (5/17/2013)
20. Influencer: The Power to Change Anything Hardcover (August 2007)

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