Credibility: How Leaders Gain and Lose It, Why People Demand It


"Credibility is the most timely and important issue of our age. And with this book, based on a solid foundation of research plus their years of experience, Jim Kouzes and Barry Posner have thrown us a Hail Mary pass that can help to restore confidence and trust in our institutions. I am personally grateful to receive their pass. I bet that you will be too."—Warren Bennis, Distinguished Professor of Business, University of Southern California; author, Still Surprised: A Memoir of a Life in Leadership

"My first suggestion on how to build your credibility: read this book and apply what you learn! Nothing is more important to a leader than credibility. Jim and Barry do a wonderful job of showing us all why it matters, how to earn it, and how to keep it! Another amazing contribution from the world's authorities on leadership!"—Marshall Goldsmith, author, MOJO and What Got You Here Won't Get You There

"Credibility should be on the must-read list for all leaders and potential leaders, and should be a required text for all business majors. Jim Kouzes and Barry Posner clearly outline the values and traits of credible leaders, and they both confirm and support the theory that we all want to work for 'credible' leaders. It is a fantastic read for all of us who aspire to be the leader that others want to follow."—Ann Rhoades, author, Built on Values; president and founder, People Ink

"Over the past twenty-five years, Jim Kouzes and Barry Posner have built—no exaggeration—the most significant body of leadership work on the planet. Credibility is a masterpiece because it accomplishes the seemingly impossible: it boils the vast, often-complicated and confusing act of leadership down to its purest essence and then teaches us how to put it into practice in all aspects of our lives. Simply put, this book will not only inspire you to make a difference, it will help you do it."—Steve Farber, author, The Radical Leap Re-Energized and Greater Than Yourself; president, Extreme Leadership, Inc.

"When I graduated from business school back in the early 1980s, I thought I had to be a 'superhuman' if I were to ever be a CEO some day. After two dozen years of being a CEO, I now know that it's not about being superhuman; it's instead about being a super human. If there's one leadership book that is the operating manual for how to be a super leader and a super human at the same time, it is Credibility. Loved every word of it!"—Chip Conley, founder and executive chairman, Joie de Vivre; author, PEAK and Emotional Equations

Based on surveys of more than 15,000 people, 400 case studies, and 40 in-depth interviews, Credibility shows why leadership is above all a relationship--with credibility as the cornerstone. The authors reveal the six key disciplines and related practices that strengthen a leader's capacity for developing and sustaining credibility.

Author(s): James M. Kouzes  

ISBN 10: 0470651717
ISBN 13: 9780470651711
Pages: 272
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Other books by James M. Kouzes

1. LPI: Leadership Practices Inventory Development Planner
2. Making Extraordinary Things Happen in Asia: Applying The Five Practices of Exemplary Leadership
3. The Five Practices of Exemplary Leadership
4. The Leadership Challenge
5. The Leadership Challenge
6. The Leadership Challenge Values Cards
7. The Leadership Challenge Workbook
8. The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations
9. The Truth About Leadership: The No-Fads, Heart-of-the-Matter Facts You Need to Know
10. Turning Adversity Into Opportunity

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